Download the free JCwear app to set up your BND One and access your core metrics, including Metabolic Capacity, Metabolic Momentum, and early chronic illness detection insights.

Yes. Core health metrics are included at no cost with every BND One, no subscription required.

1. Charge your BND One fully before first use.
2. Download the JCwear app and create an account.
3. Enable Bluetooth on your phone.
4. In the app, select "Add Device" and follow the on-screen steps to pair your band.

Open the JCwear app, go to your profile, select "Connected Apps," and choose Apple Health or Google Fit. Follow the permission prompts to allow the connection.

Charge your band for at least 30 minutes using the included charging cable. If it still doesn't turn on, contact our support team at info@biobnd.com and we'll help you troubleshoot.

1. Confirm Bluetooth is turned on in your phone's settings.
2. Check that the JCwear app has Bluetooth permission enabled.
3. Make sure your band is charged and within range.
4. If it's still not appearing, restart the app and try pairing again.

Still stuck? Email us at info@biobnd.com.

BND One is IP68 rated: dustproof and water-resistant to a depth of 1 meter for up to 2 hours. It's built to be worn 24/7, including in the shower.

No. We do not sell your personal data to advertisers or third parties.

Deleting individual data points isn't currently supported. If you'd like to close your account or have a specific concern about your data, contact us at info@biobnd.com and we'll advise on the options available.

We offer a 30-day trial. If BND One isn't right for you, return it within 30 days of receipt for a full refund, even if it's been used and opened.

Yes, BND One is HSA/FSA eligible.

Yes, we offer free worldwide shipping on every order.

Email us at info@biobnd.com. We typically respond within 24 hours.